Refund Policy
At Viper Society Venom, we want you to be satisfied with your purchase. If you are not completely happy with your order, we offer returns under the conditions below.
Return Eligibility
Items must be:
• Returned within 30 days of delivery
• Unused and unworn
• In original packaging
• With all tags attached
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable Items
The following items cannot be returned:
• Worn or used apparel
• Items damaged after delivery
• Clearance or final sale products
How to Start a Return
To initiate a return, contact us at:
Please include:
• Order number
• Item you wish to return
• Reason for return
Our team will provide return instructions.
Refund Processing
Once your return is received and inspected:
• Approved refunds will be issued to the original payment method
• Refunds typically take 5–10 business days to appear in your account
Shipping costs are non-refundable unless the item is faulty or incorrect.
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